Privacy Policy

Privacy Policy

1. Introduction

Advertising Analytics Ltd takes the privacy of its users seriously. We value the confidentiality of the information which you provide when registering and contracting through our website. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy Statement explains the data processing practices we have adopted and our approach to complying with the data protection laws that apply within the United Kingdom, to safeguard your privacy. If you have any requests concerning your personal information or any queries with regard to these practices please contact Chetan Kaher by email at info@advertisinganalyticsltd.co.uk.

2. How Information is Collected

In this section we set out:

1. 1. The general categories of data we process
   2. The personal data obtained through the services provided by Advertising Analytics
   3. The purpose why we process personal data
   4. Legal bases of the processing

2.1 Personal information is collected by Advertising Analytics Ltd upon registration and signing Advertising Analytics Ltd's contract terms. We collect personal information from our users through the use of enquiry and registration forms and every time you email us your details. We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form.

2.2 We may process data about your clients use of your website and services ‘usage data’. The usage data may include your clients IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about timing, frequency and pattern of their service use. The source of the usage data is Mediahawk analytics tracking system. This data may be processed for the purpose of analysing your clients use of your website and services. The legal basis for this processing is consent or legitimate interest, monitoring and improving website and services. As a Processors Advertising Analytics captures Controller incoming calls and records them on a platform for them to use. Each Controller has their own access to the platform which is restricted with a username and password and each username has access controlled depending on their level within the Controller company and it is set by the Controller company.

The Data Captured by the Processor is as follows:

1. Incoming calls and recordings of the calls from customers identifying their telephone number, this data is used for the Processors .to be able to track the call trends and for their own marketing purposes.
2. Each client can chose not to have their call used for this purpose and the call can be deleted from the system at any time or not recorded at all.

2.3 We may also process your account data. This data may include your name, email address, company information. The source of the data is you providing us with those details during registration. The purpose of processing this type of data is to operate our website, providing our services to you and your clients, maintaining back up, ensuring security and communication with you. The legal basis for this processing is consent OR our legitimate interests, correct administration of our website and business or the performance of a contract between you and us and you and your clients.

2.4 We may process information relating to financial activities including purchasing of goods and services we provide and your monthly fees. The transaction data may include you contact details, your card details and the transaction details. This data is processed to for the purpose of supplying you with the services we provide and keeping proper records of those transactions. The legal basis for this is the performance of a contract between you and us

3. Use of cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. The cookies do not contain any personal information about users. The use of cookies is now widespread. The reason we use cookies is to save our users time on the site; and also so that we can personalise a user's experience of the site. They can also help to ensure that adverts you see online are more relevant to you and your interests. We use telephone tracking numbers to link a user’s call to the marketing channel that they originated from. This is done using cookies, you can choose to decline cookies if you would prefer not to be tracked. We record calls for training and monitoring purposes. To find more information about cookies, manage or delete the cookies on your devices, please visit: http://www.allaboutcookies.org/. If a user sets up a browser to reject the cookie, they may still use the site although functionality could be impaired. The cookies used on this website have been categorised based on the categories found in the [ICC UK Cookie guide].

CATEGORY 1: STRICTLY NECESSARY COOKIES

These cookies are essential in order to enable you to move around the website and use its features, such as accessing any secure areas of the website which we may put in place.

CATEGORY 2: PERFORMANCE COOKIES

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your device.

CATEGORY 3: FUNCTIONALITY COOKIES

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog, news item or post. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these types of cookies on your device.

CATEGORY 4: TARGETING COOKIES OR ADVERTISING COOKIES

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations.

By using our website, you agree that we can place these types of cookies on your device.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

4. Personal Information Collection and use

We collect information from our users at several different points on the website - this is for customer service and billing purposes, we also collect data from our users so that we can customise the site according to individual selections, data analysis and marketing. Advertising Analytics Ltd is the sole owner of the personal information collected from this site.

Advertising Analytics Ltd is registered to collect and process data under the Data Protection Act 1998. We deal with any personal information that you provide to us in accordance with the provisions of United Kingdom data protection laws. For the purposes of the Data Protection Act 1998, the Data Controller for Advertising Analytics Ltd is Chetan Kaher.

By submitting your information you consent to the use of that information as set out in this Privacy Policy. You confirm that:-

• (A) you consent to the processing of your personal data; and
• (B) you consent to the transfer of your personal data abroad.

Given that the Internet is a global environment, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this Privacy Policy.

First and foremost, we gather this information to allow us to process your registration and / or enter in to a contractual relationship with you. The relevant information is then used by us, our agents and subcontractors to process your registration and / or regarding any contracts between us and you, and to communicate with you on any matter relating to the conduct of your account and in general, allowing us to provide a personalised service. Any information provided by you in connection with any transaction regarding a postal address or a credit or debit card number and expiry date will be used by us, or by others on our behalf, to process a transaction and / or regarding any contracts between us and you.

We may also use aggregate information (so that no individual user is identified) and statistics for the purposes of monitoring website usage and carrying out market research, in order to help us develop the website and our services, to build up marketing profiles, aid strategic development and audit usage of the site, and may provide such aggregate information to third parties. This information will not include information that can be used to identify any individual. Furthermore, we may give you the opportunity to submit feedback to us. If you choose to do so we may use such feedback as if it were our property including using it for promotional and marketing purposes. We may also contact you for further information about your feedback.

Please note that calls to our office and from the website are recorded so any personal details you disclose will be recorded, this will be used for training, monitoring and marketing purposes.

From time to time we may provide your information to a customer service agency for research and analysis purposes so that we can monitor and improve the business and services we provide. We or our agents and sub-contractors may contact you by mail, telephone, SMS, fax or e-mail to ask you for feedback and comments on our business and services.

We may also wish to provide you with information about special features of our website and any other service we think may be of interest to you. We may contact you by mail, telephone, SMS, fax or email. If you would rather not receive this information, please email us at info@advertisinganalyticsltd.co.uk or call us, but remember that this will preclude you from receiving any special offers or promotions.

We may also wish to provide you with related information from third parties we think may be of interest to you. We may contact you by mail, telephone, SMS, fax or e-mail. Alternatively, we may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. We, or they, may contact you by mail, telephone, SMS, fax or e-mail. If you do not wish us to disclose your information in this way please submit please email us at info@advertisinganalyticsltd.co.uk or call us, but remember that this will preclude you from receiving any special offers or promotions.

5. How We Protect the Information You Provide Us With

This Site takes precautions to protect our users' information from unauthorised access or disclosure. When users submit sensitive information via the Site, Advertising Analytics Ltd shall endeavour to ensure that your information is protected both online and offline. We will take reasonable precautions to protect personal information in our possession from loss, misuse and unauthorised access, disclosure, alteration and destruction. You should be aware, however, that communications over the internet (which includes e-mails to Advertising Analytics Ltd, registering as a user on our website and contracting with us through our website) are not secure unless they have been encrypted and we do not accept any responsibility for any errors or omissions which arise from circumstances outside our reasonable control.

We also keep your information confidential. The internal procedures of Advertising Analytics cover the storage, access and disclosure of your information. If you have any questions about the security at our Site, please contact Chetan Kaher.

6. Correcting/Updating Your Details

If a user's personally identifiable information (such as email address, name or payment details) change, you need to correct any inaccuracies, or if a user no longer desires our service, we will endeavour to, update or remove that user's personal data provided to us. Please contact us via info@advertisinganalyticsltd.co.uk.

7. Changes to our Privacy Policy

We reserve the right to change our Privacy Policy from time to time. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

8. Accessing the Information We Hold

You have a right to ask for a copy of the information you have provided us with and which we hold. We may charge a fee of £10.00 for providing this information to you.

9. Sale of Business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

10. Links

This web site could contain links to other sites. Please be aware that Advertising Analytics Ltd is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by this Web site.  These links are provided only for your convenience and Advertising Analytics Ltd has no control over such websites. The inclusion of any link should not be taken as an endorsement of any kind by Advertising Analytics Ltd of the linked website or any association with its operators. As such, no guarantee or warranty, either express or implied, is given with regards to the accuracy of any information provided on such websites, and Advertising Analytics Ltd shall have no liability in respect of those websites.

11. Accuracy of Information

Advertising Analytics Ltd takes care to ensure that all information about the services it provides and pricing details featured on this website is accurate and up-to-date. However, Advertising Analytics Ltd’s services are continually updated and the descriptions and prices on this website are for general illustrative guidance, general information and reference only. As such, no guarantee or warranty, either express or implied, is given with regards to the accuracy of any information provided on this website, and Advertising Analytics Ltd shall have no liability in respect of such information.

12. Intellectual Property Notice

This website and the materials on it (including, without limitation, text and images) are protected by copyright, trade mark and other intellectual property rights and laws throughout the world. The materials on this website are owned by Advertising Analytics Ltd or licensed to Advertising Analytics Ltd for its usage. You are permitted to display the materials on this website on a computer screen and to download and print a hard copy of any materials which are available at no cost to you for your personal use provided you do not alter or remove any copyright, trade mark or other proprietary notices.

You undertake not to:-

1. commercially exploit any of the materials on this website without Advertising Analytics Ltd’s prior written consent;
2. establish a link to this website from any other website, intranet or extranet site without Advertising Analytics Ltd’s written consent;
3. use this website to upload or distribute any material that contains viruses or anything similar;
4. infringe the rights of any other person or business;
5. do anything that may interfere with or disrupt this website or Advertising Analytics Ltd’s services; or
6. submit any information to this website which is defamatory, obscene, offensive, liable to cause harassment and / or distress and / or which does not comply with any law.
7.   Website Availability

This website is provided free of charge and Advertising Analytics Limited (“Advertising Analytics”)  makes no guarantee that the website will be uninterrupted or error free. Advertising Analytics Ltd reserves the right to suspend or withdraw the whole or any part of the website at any time without notice without incurring any liability.

13. Disclaimer

Advertising Analytics Ltd DOES NOT WARRANT OR REPRESENT THAT THE MATERIAL ON THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT OR THAT THE WEBSITE WILL BE FREE OF DEFECTS OR VIRUSES. We may take any action with respect to the information provided to us which we deem necessary or appropriate if we believe the information may cause us to suffer any loss, liability or commercial damage. We may also disclose information provided to us where we consider ourselves to be under a legal or regulatory obligation to do so.

14. Liability

Advertising Analytics Ltd WILL NOT ACCEPT ANY LIABILITY FOR ANY LOSS, DAMAGE OR INCONVENIENCE AS A CONSEQUENCE OF ANY USE OF OR INABILITY TO USE ANY INFORMATION ON THIS WEBSITE. FURTHERMORE, Advertising Analytics Ltd SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE (IN CONTRACT, NEGLIGENCE OR OTHERWISE) WHERE:-

1. THERE IS NO BREACH OF A LEGAL DUTY OF CARE OWED BY Advertising Analytics Ltd TO YOU;
2. THE LOSS OR DAMAGE IS NOT A REASONABLY FORESEEABLE RESULT OF ANY SUCH BREACH; OR
3. ANY INCREASE IN LOSS OR DAMAGE RESULTS FROM A BREACH BY YOU OF THESE DISCLAIMER TERMS.
4. ANY CONSEQUENTIAL LOSS

NOTHING IN THESE DISCLAIMER TERMS EXCLUDES OR LIMITS Advertising Analytics Ltd’s LIABILITY FOR FRAUD OR FOR DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE.

15. Data Protection Officer

Our Data Protection officers contact details are:

Chetan Kaher

02080150272

info@aadvertisinganalyticsltd.co.uk